Returns & Refunds

We want you to be completely satisfied with your FEVYR. purchase.


If you’re not entirely happy with your order, we’re here to help.



Return Period


You may request a return within 14 days of receiving your order.



Return Conditions


To be eligible for a return, your item must:


  • Be unworn and unused.
  • Be in its original condition.
  • Include all original tags and packaging.
  • Show no signs of washing, damage, or alteration.


Items that do not meet these conditions cannot be refunded.



How to Start a Return


To request a return, please contact us at:


contact@fevyr.ch


Please include:


  • Your order number.
  • Your full name.
  • The reason for your return.


Our team will provide you with the return instructions.



Refunds


Once your return has been received and inspected, your refund will be processed to your original payment method within 5–10 business days.



Return Shipping Costs


Customers are responsible for return shipping costs unless the item received is defective or incorrect.



Damaged or Incorrect Orders


If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.


We’ll make it right as quickly as possible.



Questions?


For any questions regarding returns or refunds, contact us at:


contact@fevyr.ch